Thank you for shopping with [Your Business Name]. We strive to ensure you’re completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.

Returns

• You have 30 days from the date of purchase to return your item(s).

• To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them.

• Proof of purchase (e.g., order number or receipt) is required for all returns.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at info@etmam.net or +971565450000.

Shipping Costs

• Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped or defective product).

1. Contact us at info@etmam.net or+971565450000 to request a return authorization.

2. Package the item(s) securely and include the original receipt or order number.

3. Ship the item(s) to the following address:
   ETMAM Business Solutions
   Abu Dhabi, 
   +971
   UAE